789Casino Privacy Policy — How We Store and Protect Your Information

789casino collects different types of information from you — some you provide directly, and some is gathered automatically based on how you use the site. Full details are outlined below.

Information You Provide Directly

• Identity Information: Full name, date of birth, and national ID number (collected during KYC verification).
• Contact Information: Mobile number and email address.
• Financial Information: Account numbers for payment methods used for deposits and withdrawals (partial only — full numbers are never stored).
• KYC documents: A copy of your NID or passport may be required for large withdrawals.

Automatically collected data

• Device Information: Browser type, operating system, and device identifier.
• Network Information: IP address and connection type (mobile data or Wi-Fi).
• Usage Data: Which games you played and for how long, which pages you visited, and your login and logout times.
• Gaming History: Bet amounts, win/loss records, and bonuses used.

789casino collects information through several methods, each of them transparent — you will always know what is being collected and why.

• Registration Form: Information you provide directly when creating your account.
• Transaction Processing: From your payment method at the time of deposit or withdrawal.
• Support Contact: Anything you share with us via live chat or email.
• Cookies & tracking: Through cookies while browsing the website (see Section 7 for details).
• Verification Process: Documents you submit when completing the KYC process.

789casino will never ask for personal information or passwords over the phone. If you receive a call from someone claiming to be 789casino and requesting such details, it may be a fraud attempt.

789casino uses your information only for specific, legitimate purposes. Each use case is clearly outlined below.

789casino does not sell your personal information. However, limited data may be shared with trusted partners solely to deliver our services.

Circumstances under which data is shared

• Payment providers (bKash, Nagad, Rocket): Only the minimum information required to verify transactions. They operate under their own privacy policies.
• Game Providers (Pragmatic Play, Evolution, etc.): Session tokens required to run game sessions — no personal information is stored.
• KYC verification services: Certified third-party services may be used for identity verification purposes.
• Law enforcement agencies: Data may be disclosed in response to a valid court order or other legal obligation.
• Anti-Money Laundering Authority: There may be a legal obligation to report suspicious transactions to the relevant regulatory authority.

789casino uses multiple layers of security to protect your data. Even if one layer is compromised, the remaining layers continue to keep your information safe.

• Transit Encryption: All data transmitted between your browser and our servers is encrypted using TLS 1.3.
• Encryption at Rest: Sensitive data stored on our servers is protected with AES-256 encryption.
• Access control: Staff can only access the information required for their specific role.
• Two-Factor Authentication: 2FA is mandatory for access to internal systems.
• Regular Security Audits: Penetration testing conducted by independent security experts.
• Real-Time Monitoring: Unusual access patterns are automatically detected and blocked.

Please keep in mind, however, that no one can guarantee complete security on the internet. 789casino takes every possible measure to protect your data, but you should also take steps to secure your own account — use a strong password and never share it with anyone.

789casino does not retain your data longer than necessary. However, certain information may be kept for a specified period to comply with legal requirements.

• Account Information: For as long as your account is active, and for 5 years after closure (for legal compliance).
• Transaction Records: A minimum of 5 years — as required under anti-money laundering laws.
• Gaming History: 2 years after account closure.
• KYC documents: 5 years after verification, or as required by law.
• Support conversations: 2 years (to prevent recurring issues).
• Cookie Data: Between 30 days and 1 year, depending on the type.

The 789casino website uses cookies — small text files stored in your browser that help the site remember your preferences and deliver a better experience.

789casino uses three types of cookies — essential (required for the site to function), functional (to remember your preferences), and analytics (to help improve the site). 789casino does not use advertising tracking cookies.

You can block or delete cookies through your browser settings. However, disabling essential cookies may affect certain parts of the site — for example, your login session may not be maintained.

As a 789casino member, you have several rights regarding your personal data. Contact our support team to exercise any of these rights.

• Right to Know: Learn exactly what information 789casino collects about you and how it is used.
• Right to Rectification: You can request that inaccurate or outdated information be updated.
• Right to Erasure: You may request the deletion of your data, provided there is no legal obligation requiring us to retain it.
• Right to Portability: You can request an export of your data in a standard format.
• Right to Object to Processing: You can opt out of having your data used for marketing purposes.
• Right to Withdraw Consent: You can request that we stop processing data you provided on the basis of consent, at any time.

789casino is firmly committed to protecting minors (under 18). We do not knowingly collect information from minors, and our services are not available to them.

Age is verified at registration. If there is any doubt, age is confirmed through the KYC process. If a minor is identified, the account is immediately closed and the data is deleted.

If a parent or guardian believes their child has created a 789casino account, please contact support immediately — the matter will be treated as a priority.

If you have any questions, requests, or complaints regarding our privacy policy, please get in touch. We will do our best to address your concerns promptly.

• Email: support@789casino.express
• Live Chat: Click the chat icon at the bottom right of the website — available 24/7.
• Response Time: Privacy-related requests are typically handled within 72 hours.